Return, Refund and Cancellation policy

Cancellations & Refunds
You can cancel your order online within 1 hour and once the cancellation is approved we will initiate refund  within 24 hours and the amount will reflect within 3-5 working days.
Your order amount will be refunded to your original method of payment.
An order cannot be canceled once the item has been shipped to you.
Due to the complex temperature and packaging requirements for shipping kombucha bottles, we unfortunately cannot accept returns or exchanges.
If you experience an issue with your order, please email us at 
Your feedback is truly valued and we will do our best to make it right!

In-Store Purchases
Any returns or refunds for products purchased from a grocery store or from another location other than our website ( should be directed to where the product was purchased.


Thanks for choosing Bombucha | We make 100% Natural with real ingredients fermented foods and beverages you can buy.